Story

One of our first clients at The First Principles Advisory was an international grant-making organisation that had commissioned research to support the mapping of narrative approaches and practices that civil society organisations wished to undertake, and to contribute to the design and documentation of a fellowship program that could strengthen participation, effectiveness, and engagement in narrative discourse.

There is a moment, usually within the first hour of arriving at a client’s worksite, when you stop taking notes and just watch. A manager walks past a staff member without acknowledging them. A pile of forms sits unsigned on a corner desk. A joke lands a little too easily when the director speaks. None of this was on the observation checklist. But all of it is information.